At Noiré Sol, quality is non-negotiable. Each piece is crafted with precision and durability in mind, and backed by a lifetime warranty on all manufacturing defects.

Covered under warranty:

• Manufacturing faults
• Material or production-related defects

Not covered under warranty:

• Natural wear or surface scratches
• Fading or tarnishing from chemicals, water, or improper care
• Damage caused by dropping, impact, or force
• Lost, stolen, or intentionally damaged items
• Stone issues caused by mishandling

To request a warranty evaluation, email noiresoljewelry@gmail.comwith your order number and photos of the item.

We currently ship within Europe only.

Delivery times and rates:

• Netherlands & Belgium – €4.95 (Free shipping on orders over €75)

Orders placed before 23:59 are delivered the next business day

• Germany & France – €4.95 (Free over €75)

Estimated delivery: 1–3 business days

• Other EU countries – €9.95 (Free over €75)

Estimated delivery: 2–5 business days

Once your order is shipped, you will receive tracking details via email. Shipping times exclude weekends and holidays.

If you’re not fully satisfied with your purchase, you have 14 days from the delivery date to return or exchange it.

Return conditions:

• Items must be unworn, undamaged, and in original packaging
• Return shipping costs are not covered
• We do not provide return labels
• Custom pieces and earrings are non-returnable due to hygiene and personalizati

To initiate a return, email noiresoljewelry@gmail.com

Need to modify or cancel your order?
If your order hasn’t shipped yet, we’ll do our best to accommodate any updates.

Please contact us as soon as possible at noiresoljewelry@gmail.com

Once your order is dispatched, you’ll receive a confirmation email with a tracking link.
If you have not received tracking information, feel free to reach out and we will assist you.